Terms of Service

About these terms

Remember This is run by Pauline Vos (“we”, “us”). These terms govern your use of Remember This, including its website, applications and integrations. By accepting them when you create an account, you enter into an agreement with us. You must be legally able to enter into this agreement.

Questions about these terms or your account can be sent through support. Our privacy policy explains how we process personal data.

Your account

Provide accurate account information and keep your login details, connected accounts and API tokens secure. You are responsible for activity you authorise through your account. Tell us promptly if you believe someone has gained unauthorised access. Do not share an account to evade service limits or impersonate another person.

Your memories stay yours

You retain ownership of the notes, recordings, images, documents and other content you add. You give us permission to store, copy and process that content only as needed to provide the service to you, including processing by the suppliers described in the privacy policy. This is not permission to sell your content or use it to train AI models.

Only add content you have the right to use and share for this purpose. Respect other people's privacy and intellectual property. Keep a separate copy of anything you cannot afford to lose; Remember This should not be your only backup.

Use the service responsibly

• Do not use the service for unlawful, abusive or fraudulent activity.
• Do not upload unlawful content, malware, or material that infringes someone else's rights.
• Do not attempt to access another person's data, bypass security or evade usage limits.
• Do not disrupt the service or overload it with abusive automated requests. Supported APIs and integrations may be used within their limits.

Remember This is not designed to store passwords, recovery codes, payment-card details or highly sensitive personal information. Typed notes are not encrypted at rest. Read the privacy policy before deciding what to save.

AI and third-party services

Remember This uses AI to help process and find your memories. AI processing and search can miss information or produce inaccurate results. Check important information against the original content. The service does not provide medical, legal or financial advice and should not be used for emergency or safety-critical decisions.

Optional integrations, such as Google sign-in and messaging services, depend on third parties. Your use of those services is also subject to their own terms and privacy policies. Their availability and features can change independently of us.

Availability and changes to the service

We aim to provide a useful, reliable service, but do not promise uninterrupted access, error-free results or that every feature will remain available forever. Features may change and usage limits apply to your account. We will give reasonable notice of material reductions or discontinuation where practicable, and respect any rights you have under applicable law.

Emails

Product-update emails are optional and are not a condition of using the service. You can unsubscribe using the link in those emails. We may still send essential account, security and service notices, including important changes to these terms.

Deleting content or ending your account

You can stop using the service at any time. You can delete your memories in the app; “Forget everything” deletes your memories without closing your account. For account deletion, contact privacy@remember-this.io. Deletion cannot be undone. See the privacy policy for information about data retention.

We may suspend or terminate access when reasonably necessary to address a material breach of these terms, unlawful activity, or a security risk. Where practicable and lawful, we will explain the reason and give you an opportunity to resolve the issue. We may act immediately where necessary to protect people, data or the service.

Responsibility and your legal rights

To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable when you accepted these terms, or for losses caused by misuse of the service in breach of these terms. We remain responsible where applicable law requires it.

Nothing in these terms excludes or limits liability for fraud, intentional misconduct, gross negligence, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited. Nothing removes your mandatory consumer rights, including any applicable rights to remedies, refunds or withdrawal. Mandatory protections under the law where you live continue to apply.

Changes to these terms

We may update these terms to reflect changes in the service or legal requirements. We will identify each revision with a new version and date, notify account holders of material changes, and obtain renewed acceptance where required by law. Changes do not take away rights you already have. If you do not agree to a change, you can stop using the service and request account deletion.